Return and Refund Policy

Return and refund policy

If your returning a product purchased from for whatever reason, we’re here to help! We offer free returns or exchanges within 14 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.

  • Discounted items can only be exchanged for store credit to be used for other items on our website.
  • Returned items must have original packaging and security stickers unbroken
  • Returned items must have no visible signs of wear or use

To initiate a return or exchange, please complete the following steps:

  1. Please fill in the form in the form below including your name, order number and date of purchase
  2. Specify which product you wish to return
  3. Print your prepaid shipping label that you will receive by email (requests can be made via form for us to post you a return label if your unable to print off yourself)
  4. Send items back to us using the label provided

Additional information

You will receive your refund within 5 working days

If you have any questions, contact us at via email

Shipping policy

we only ship to customers in the uk. Will be shipping internationally in the future

We use royal mail as our courier our

standard delivery takes 3 working days to get to you

Royal Mail 1st Class takes 1 working day to get to you

Fully tracked Royal Mail 1st Class takes 1 working day to get to you

We use tracking when sending your order for your peace of mind